Can I get anyone to install my new gas boiler?

To install a new or replacement condensing boiler or combi boiler, the installers you employ must be Gas Safe registered , (previously CORGI – Council for Registered Gas Installers) , this is a safety and legal requirement. With the new gas regulations you should also ensure that they are also capable of installing the latest modern boilers, boiler installation is a skilled trade.

What options are there for selecting a good boiler installer?

The Heating and Hot Water Council advises that there are 1.5 million gas boilers sold each year in the UK which are installed by some 100,000 Gas Safe registered installers, there is no shortage of choice.  Within this wide range of service providers you need to find a trusted and skilled boiler installer to ensure that your installation is both safe and trouble free.

Fortunately there are online services which can get you a set of quotations from approved and rated local boiler installers saving you the problem of doing all the searching on your own.  There are also major national installers, such as British Gas which has its own engineering workforce of trained plumbers and electricians that can help you.

The choice falling to a householder is whether to select a national company or to contract a local installer (we suggest you do both and then compare the prices and service level). If you do contract a local installer make sure that your installer shows you their Gas Safe ID card before they start any work in your home – your safety depends upon this. If you have any doubts you can use the Gas Safe check an installer service to confirm the validity of the ID card or contact Gas Safe on 0800 408 5500.  All Gas Safe installers will be required to sign up to the Gas Safe membership standards.

The table below reflects the Heating and Hot Water Council market analysis for the government in response to the recent energy white paper.

Central Heating Installation Options Comparison

Service Local Installers npower
Specialist Installation Engineers Can be, but often generalists covering plumbing, gas fitting and heating. Yes
Gas Safe Gas Safe registered Yes but check qualifications to avoid rogue traders Yes
Public liability insurance to cover accidents Yes but check cover for certainty Yes
Cover available to service and repair your system 24 hours a day, 365 days of the year No Yes

 

Getting Quotes from Local boiler installers

If you decide you want to find a local installer to fit a boiler you must ensure that they are Gas Safe (previously CORGI) registered. They must also hold the correct qualifications to do the type of work you need to be completed. The easiest way to ensure that you are dealing with highly rated tradesmen is to complete the quotation request form at the bottom of this page.  This simple, two minute request is free and easy – Say what you need by completing the form and your enquiry will be transmitted to Gas Safe Registered companies or those proven to use Gas Safe Registered engineers. This service is no-fee, no-obligation and no-hassle and you will will get contact details of up to 3 approved boiler engineers for your consideration.

In order to receive accurate prices and because every central heating system is unique, the shortlisted boiler installers you select must inspect your home to check where the boiler is to be fitted and confirm the right type of boiler for you. These surveys are free and will provide you with an opportunity to assess the professionalism of the quoting company.

or ….. arrange for your boiler to be professionally installed by a national company

Similar to a local installer a British Gas Home Energy Consultant can visit your home to assess which type of boiler is right for you and to provide you with a firm quotation for a new boiler installation.  This is a route that many customers take – Get a quote from a trusted and professional national installation company and use this as a baseline to compare with the quotes obtained from two or three independent local  boiler installers.

 

British Gas Installation Engineers

Following on from the checks their Home Energy Consultant has made, British Gas will send out one of their Installation Experts or an installation team to install your new combi, system or condensing boilers as quickly as possible.

The Installation Engineers are highly trained professionals who not only know how to expertly install your system but also how to treat your home whilst they are a visitor.

So, what can you expect from an British Gas Installation Engineer?

  • He/She will telephone before arrival to confirm your appointment
  • He/She will install your new/ replacement boiler
  • He/She will ensure minimum disruption, bringing their own dust sheets and by cleaning up throughout the installation, taking all their rubbish away with them including your old boiler if you want
  • He/She will explain how to use your new boiler in plain English, and go through any instructions you’re not sure about answering any questions you may have
  • He/She will check your boiler is working and carry out any safety checks
  • Finally, he/she will confirm you’re completely happy with the service and installation before leaving